Veteran-owned mechanical contractor
★★★★★ 5-star rating on GoogleHVAC & Plumbing Services in New Orleans
New Orleans Mechanical Pros provides dependable AC repair and plumbing services in New Orleans, LA, for homes and businesses. As a Veteran-Owned, licensed and insured contractor, we handle everything from broken air conditioners and plumbing repairs to commercial HVAC systems. We show up ready to work, find the problem, and get the job done right.
Need AC or plumbing service? Don’t wait for the problem to get worse. Call (504) 826-3775 or book your service appointment today!
Veteran-Owned
Residential and commercial mechanical work in New Orleans.
Licensed
Contractor #75402. Plumber MP20343.
17+ Years in the Field
New Orleans Mechanical is NATE and EPA 608 certified.
One Office
1615 Poydras Street, Suite 900. Opened May 2022.
Hours
Open 24 hours Monday–Friday, Saturday 8am–5pm, closed Sunday
Residential cooling
Residential Air Conditioning Services in New Orleans
A house in New Orleans that will not cool is one of three problems. The outdoor unit is not running, the coil has iced, or the air is moving and the rooms feel wet. Those are not the same repair. Start at the vents. If nothing is coming out, look at the blower, a packed filter, or a breaker before anyone talks about refrigerant. If the blower is running and the supply air is warm, then it is the capacitor, the contactor, the condenser fan, or a system that has lost its charge. A low charge means a leak. Adding refrigerant does not close the hole.
Wet air is the other half of the work here. A system can knock the temperature down a few degrees and still leave a raised cottage or a shotgun clammy. A dirty evaporator, a blower set too fast, or duct leaking into a hot attic will do that. A ductless unit makes sense in a masonry room or an addition with no honest path for duct.
A new system gets sized to the house, not copied off the sticker on the old condenser. If the compressor and the coil are the same age and this would be the second compressor, replacement is usually the honest spend. Maintenance is the coil, the condensate drain, the capacitor, and the airflow, done before the first long run of heat. The full write-up is AC repair in New Orleans. Call (504) 826-3775 and say whether the outdoor unit is on.
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AC repair in New Orleans
Cooling that has quit, a coil that iced, or a system that runs and never dries the house.
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AC Installation
A new system sized to the house, not copied from the sticker on the old condenser.
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AC Replacement
When the compressor and the coil are the same age and repair is no longer the honest spend.
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Emergency AC Repair
A system that is off while people are still in the house. Window and price before the truck.
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AC Maintenance
Coil, drain, capacitor, and airflow before the first long heat wave, not a sticker on the panel.
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Ductless Mini-Splits
For shotguns and masonry buildings that have no honest path for full ducts.
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Heating Repair
Furnaces and heat pumps. Winters are mild here until a cold front, and then the heat has to work.
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Same-Day AC Repair
When the schedule has room and the part is one that is already on the truck.
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Residential plumbing
Professional Plumbing Services in New Orleans
Plumbing in this city is mostly old pipe in wet ground. Raised houses still have galvanized supply lines and cast-iron drains. Slab houses hide the same problems under concrete. A stain on a ceiling, a meter that keeps turning with every faucet shut, or sewage at a tub are three different calls. The first job is to find which pipe is failing, not to open a trench because the yard is soft.
A drain that stops once is often grease, soap, or something in the trap. Cable it, and if it stays open, that was the stoppage. When the same backup comes back, or more than one fixture is involved, the building drain or the lateral needs a camera. Roots, an offset joint, and cast iron that has rusted through do not look the same on a screen, and they are not fixed the same way. Hydro jetting washes the wall of a line that is still intact. It is the wrong tool on a pipe that is already broken.
Under a slab, the concrete stays closed until the leak is located. A supply leak and a sewer leak are not the same dig. If water is where you cannot shut it off, or sewage is already inside, that is the emergency call. Plumber license MP20343 is the number on this work. Start at plumbing services in New Orleans if you are not sure which repair it is. The office line is (504) 826-3775.
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Plumbing Repairs
Leaks, drains, and fixture stops on raised houses and slabs.
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Emergency Plumbing
Water you cannot shut off, or sewage that is already inside.
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Drain Cleaning
Grease, soap, and a local stoppage. A camera if the same backup comes back.
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Sewer Line Repair
Roots, an offset joint, or collapsed cast iron. The camera decides which one.
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Water Heater Repair
Tanks that leak, will not light, or run out. Gas and electric are different hookups.
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Underground Plumbing Repair
A buried supply line or a building sewer, located before anyone digs.
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Under-Slab Plumbing
A meter that still turns is a clue. Concrete is not opened on a guess.
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Hydro Jetting
Washes the pipe wall when the line is intact enough to take the pressure.
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Commercial mechanical
Commercial HVAC and Mechanical Contractors in New Orleans
A hotel, a restaurant, or an office does not get to empty the building because a rooftop unit quit. The useful answer is what failed, whether that machine can go back online, and what shutdown window the building can actually give. A closet air handler and a chilled-water plant are not the same truck and not the same afternoon.
Packaged rooftop units are the everyday commercial call: compressors, condenser fans, economizers, and controls. When the cabinet or the compressor history says the unit is finished, replacement includes the curb, the power, the condensate, and how the old unit leaves the roof. That last part is a crane, not a hand truck. The photographs on this page are from that kind of lift, a Trane unit being worked, and a York unit with the panel open.
Chillers, boilers, and cooling towers are plant work. Air-cooled and water-cooled chillers, pumps, trips on flow or oil, hot-water and steam boilers, safeties, fill and fans on a tower, and the condenser-water side the chiller depends on. Commercial plumbing on the same buildings is kitchens, restrooms, and the section of pipe that failed, not a guess at the whole system. The overview is commercial HVAC in New Orleans. Kevin Washington has more than 17 years on this equipment, including chillers and boilers, and is listed as NATE-certified and EPA 608-certified. Contractor license #75402.
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Commercial HVAC Repair
The fault, whether it can go back online, and the shutdown window the building can use.
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Chiller Service and Repair
Air-cooled and water-cooled machines, pumps, and trips on flow or oil.
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Boiler Repair
Hot-water and steam equipment, circulation, valves, and the safeties.
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Rooftop HVAC Units
Packaged units. The quote includes the curb, the power, and how the old unit leaves.
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Cooling Tower Services
Fill, fans, basins, and the condenser-water side that the chiller depends on.
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Commercial Plumbing
Kitchens, restrooms, and occupied buildings. The failed section, not a guess at the whole system.
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Hydronic and Mechanical Work
Chillers, boilers, piping, pumps, and equipment replacement in a mechanical room.
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Preventive Maintenance
A list tied to the machines on that roof or in that plant.
Why Choose New Orleans Mechanical Pros?
The company is veteran-owned. It does not publish who served, and military service is not a substitute for looking at the equipment. What you can check is the license and the person on the job. Louisiana contractor license #75402. Plumber license MP20343. Kevin Washington is the master HVAC technician and the project manager. He has more than 17 years on houses, rooftop units, and plant equipment around the city, including chillers and boilers. The company lists him as NATE-certified and EPA 608-certified.
There is one office, 1615 Poydras Street, Suite 900. The name has been on the business since May 2022. That is not 17 years under this name, and it is not a second storefront in Metairie or on the north shore. Fred Franks handles sales. The mechanical finding still comes from the technician, not from a script.
A visit should end with a named fault. You hear what failed, what the repair is, and when replacement is the better spend. You approve the work before it starts. The office is open 24 hours Monday through Friday and 8am to 5pm Saturday, and is closed Sunday. You get a window before a truck rolls. That is not a promise that every phone call is finished the hour it comes in.
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Veteran-Owned Company
Residential houses and commercial buildings, dispatched from the same office.
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Licensed Contractor
Contractor #75402. Plumber MP20343. The work is quoted before it starts.
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Named Technician
Kevin Washington leads the mechanical work. More than 17 years on houses, rooftop units, chillers, and boilers. Listed as NATE-certified and EPA 608-certified.
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A Clear Finding
You hear what failed, what the repair is, and when replacement is the better spend.
Experienced HVAC and Plumbing Contractors Serving New Orleans
The cooling season here runs long, and the ground stays wet. That changes both trades. An air conditioner that is fine in a dry climate short-cycles and sweats in a New Orleans attic. A drain that would last for decades up north rusts out in cast iron under a raised house. The people doing this work have to know both, because the same phone gets the no-cool call and the sewer backup.
On a cooling call the order is airflow, then the electrical parts, then pressures. A frozen coil gets shut off and thawed before anyone hangs gauges on it. A capacitor is named only after it tests bad. On a plumbing call the ground stays closed until a camera or a leak locate says where to dig. Raised cottages, slab houses, and an occupied commercial floor do not take the same repair, even when the symptom sounds alike on the phone.
Kevin Washington leads the mechanical side. More than 17 years in the field, NATE and EPA 608. The company itself opened in May 2022. Combined field time across the people here is 33 years. That figure is not the age of the business. The about page has the company record, the licenses, and who does what. Read that before you hire anyone on a slogan.
Recent HVAC, Plumbing, and Mechanical Work
These are photographs from jobs, not a customer’s name and not a promise about the next one. The plumbing set is a before and after from an underground repair. The before shots are the old line in the excavation, scaled and muddy, and a fitting still in the soil. The after shots are new PVC, a wye, and shielded couplings made up in that same hole before it was closed. The pipe was seen and cut out. It was not guessed from the yard.
The cooling photos are the small checks that decide a residential repair. Gauges on a condenser, used after airflow and the electrical side, not instead of them. A supply-air temperature at a ceiling vent, because a vent that is actually cold is a different problem from a vent that never gets air. A rusted dual-run capacitor that tested bad and came out of the outdoor unit. Wet insulation on a duct, which in this humidity is an airflow and moisture clue, not by itself a reason to replace the condenser.
The commercial photos are rooftop work. A technician at a Trane packaged unit, a York unit with the access panel open, and a crane lifting a cabinet off the curb and setting another. None of these pictures are labeled with a building name. If you need the same kind of work, the estimate form is at the top of this page.
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Crane Lift of a Rooftop Unit
Rooftop replacement
A packaged unit on the crane, leaving the curb.
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Setting a Packaged Rooftop Unit
Rooftop replacement
The new cabinet on the slings, with a tech on the roof below the lift.
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Rooftop Unit Service
Commercial HVAC
A technician at a packaged rooftop unit, with a York unit on the same roof.
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York Rooftop Unit
Commercial HVAC
The access panel is open on a York rooftop unit during service.
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Residential AC Diagnostic
New Orleans area
Pressures are read after airflow and the electrical side. A low charge means a leak, not a top-off.
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Supply Air Temperature Check
New Orleans area
A vent that is actually cold is a different problem from a vent that never gets air.
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Failed Run Capacitor
Outdoor condenser
A capacitor is a common no-cool call. It is named only after it tests bad.
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Underground Pipe Before Repair
Before
The old line in the excavation, scaled and muddy, before it was cut out.
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Old Fitting Before Replacement
Before
A fitting on the existing underground pipe, still in the soil.
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PVC Wye After the Repair
After
New PVC with shielded couplings, set in the same excavation.
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PVC Repair in the Excavation
After
The replaced run, with the new fittings made up before the hole is closed.
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Duct Sweating in Humid Air
New Orleans area
Wet insulation is a humidity and airflow clue. It is not, by itself, a reason to replace the condenser.
What Our New Orleans Customers Are Saying
The quotes below are reviews people published on Google. They are copied, not rewritten, and this page does not turn them into a star average. A useful review tells you whether the house got cold again, whether someone explained the part that failed, and whether the person who called would use the same company on the next no-cool day. “Great company” does not tell you much. A note that an emergency call in Metairie was handled, and that a parent’s unit got fixed, tells you more.
Read them on Google before you hire anyone, including us. The listing is the same office: New Orleans Mechanical Pros, 1615 Poydras Street, Suite 900. Reviews move. A number printed on a website goes stale the week it is typed. If a review describes a repair we did not do, or a promise about arrival time, the license and the written quote still govern the job. Contractor #75402. Plumber MP20343.
What you should expect on the visit is the same thing these reviews are really about. Someone looks at the equipment, names the fault, and tells you the repair before the work starts. If the compressor and the coil are both at the end, you hear that too. Call (504) 826-3775, or use the form at the top of the page, and say what the system is doing right now.
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“Great AC company.”
Claude Glover · Google review
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“By far Metairie’s best AC repair company. Thanks for helping fix my mother’s AC unit.”
Ashanta Williams · Metairie · Google review
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“Awesome AC repair company here in Metairie. Service was first class and we had an AC emergency. They came out fast. We highly recommend.”
Marvin Bardales · Metairie · Google review
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“Great customer service, knowledgeable AC company here in Metairie. If you need your AC repaired quickly, call New Orleans Mechanical Pros.”
Dreezy Dre · Metairie · Google review
HVAC and Plumbing Services Throughout Greater New Orleans
Trucks leave from the Poydras Street office. There is no second shop in Metairie, Kenner, or on the north shore. When you call, give the neighborhood and a cross street. A French Quarter attic, a slab house in Metairie, and a rooftop in the business district are different drives and different equipment, and the window you get should match that drive. The map of pages is service areas.
Inside Orleans Parish the pages cover the French Quarter, the Garden District, Uptown, Lakeview and Lakeshore, Audubon, Touro, and Lake Vista. Mid-City is on the schedule with the rest of the city and does not have its own page. Carrollton is covered with the Uptown page, not as a separate city. Older Uptown houses and the lakefront houses do not fail the same way. Uptown is often short duct, raised floors, and one system trying to cover two floors. Near the lake, outdoor equipment sits in wetter air and the condensate line is a regular call after a hard rain.
Across the parish line the pages are Metairie, Old Metairie, Kenner, and Bucktown, then Gretna, Chalmette, and Slidell when the schedule allows. Old Metairie and the country-club streets are not the same housing stock as a bungalow off Veterans. Say which one you are in. If your street is not on the list below, call anyway. The list is the pages we have written, not a fence around the truck.
New Orleans
Jefferson Parish
Also scheduled
Frequently Asked Questions About AC Repair and Plumbing in New Orleans
People call with the same few questions. There is no flat price for AC repair. A capacitor, a clogged condensate line, and a compressor that is finished are different jobs, and the quote names the part after the fault is found. If the blower runs and the air is warm, the outdoor unit may not be moving heat. If one room stays hot and the supply air is cold, the air is not getting there. Those are different visits.
The office is open 24 hours Monday through Friday and 8am to 5pm Saturday, and is closed Sunday. You get a window before a truck is sent. That is not a promise the repair is finished the hour you phone. If the coil is a block of ice, shut cooling off and let it thaw. Same-day work happens when the schedule has room and the part is one we already carry.
On the plumbing side, call when water will not shut off, when sewage is inside, or when a backup returns after a cable. A camera shows roots, an offset, or collapsed cast iron before anyone digs. Commercial rooftop, chiller, and boiler work is the same company, not the same visit as a house capacitor. Check contractor license #75402 and plumber license MP20343 before you let anyone start. The short answers under this are the ones we get on the phone.
How much does AC repair cost in New Orleans?
There is no flat price. A capacitor, a clogged condensate line, and a compressor that is finished are different repairs. The quote names the part and the labor after the fault is identified. Call (504) 826-3775 and say whether the blower is running and how old the system is.
Why is my air conditioner running but not cooling?
If the blower runs and the supply air is warm, the outdoor unit may not be moving heat: capacitor, contactor, fan motor, or a refrigerant leak. If the supply air is cold and one room stays hot, the air is not getting there. Those are different jobs. A frozen coil should be shut off and thawed before anyone measures it.
Do you provide emergency AC repair in New Orleans?
Yes. The office is open 24 hours Monday through Friday and 8am to 5pm Saturday, and is closed Sunday. You get a window before a truck is sent. That is not a promise that every call is finished the hour it is phoned in.
What are common plumbing problems in older New Orleans homes?
Galvanized supply lines, cast-iron drains, and sewer laterals that have shifted in wet ground. A leak under a raised house can wet the piers before a stain shows inside. On a slab, a meter that still turns with every faucet off is a clue, not a trench.
When should I call a plumber for a sewer line problem?
When a backup returns after a cable, when more than one fixture is affected, or when sewage is already inside. A camera shows whether the line is roots, an offset joint, or collapsed cast iron. Drain cleaning opens a blockage. It does not repair a broken lateral.
Do you repair commercial HVAC equipment?
Yes. Commercial work includes packaged rooftop units, chillers, boilers, and the pumps and controls around them. A house capacitor and a chiller trip are not the same visit. The useful answer is the fault, whether the machine can go back online, and what shutdown window the building can use.
How often should commercial HVAC systems be maintained?
Often enough to match how hard the building runs the equipment. Filters, belts, drains, and safeties on a rooftop that runs through a New Orleans summer are not a once-a-year sticker. The list should be tied to the machines that are actually on that roof or in that plant.
What areas around New Orleans do you serve?
The office is at 1615 Poydras Street, Suite 900. Trucks run through New Orleans and Metairie, including Old Metairie, and on to Kenner, Gretna, Chalmette, and Slidell when the schedule allows. There is no second storefront. Mid-City is scheduled without its own page.
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Schedule HVAC or Plumbing Service in New Orleans
New Orleans Mechanical Pros
1615 Poydras St Ste 900, New Orleans, LA 70112
(504) 826-3775 · service@neworleansmechanicalpros.com
Open 24 hours Monday–Friday, Saturday 8am–5pm, closed Sunday